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How matka420 Handles Your Personal Data

This privacy policy explains exactly what personal data matka420 collects when you open an account, how we store and use it, and what rights you hold over your…

Data collected at sign-upUPI and Paytm transaction recordsCookie and session dataYour right to request deletionIndia-based data handling
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matka420 How matka420 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to exercise any data right — access, correction, deletion or portability — our support team handles these requests directly. We aim to respond to all privacy-related queries within 72 hours of receipt. You can reach us through any of the channels below, and our team will confirm receipt and provide a resolution timeline.

Team online

Email Privacy Team

Send your data request or privacy query to our dedicated privacy inbox. We confirm receipt within 24 hours and aim to resolve access or deletion requests within 72 hours of submission.

Live Chat Support

Open the chat window from any page on matka420 to speak with a support agent. For privacy requests raised via chat, we create a logged ticket and follow up by email so you have a written record.

In-Account Help Centre

Log in to your matka420 account, head to the Help section, and submit a privacy request form directly. This method automatically attaches your account ID, which speeds up identity verification and processing time.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every layer of how we handle your data — from the moment you enter your UPI ID to the point a withdrawal clears — is designed to keep your details contained within…

Data Collection at Account Open

We collect only what is needed to verify your identity and process payments — name, mobile number, email and the UPI, Paytm or PhonePe handle you choose. No additional data is gathered without your explicit action on the account.

Cookie and Session Tracking

matka420 uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from your browser settings at any time; declining analytics cookies does not affect your account access.

Payment Record Retention

UPI transaction IDs, Paytm deposit confirmations and PhonePe withdrawal references are stored for the period required under applicable Indian financial regulations. After that statutory period, payment records are securely deleted from our systems.

Account Security Practices

Passwords are hashed using industry-standard encryption before storage. Two-factor authentication is available on your account settings page and we recommend enabling it, particularly if you access the platform from shared devices.

Your Right to Request Changes

You may request a copy of the personal data we hold, ask for corrections to inaccurate records, or submit a deletion request at any time. Requests are processed within 72 hours and we notify you by email once the action is complete.

Who Can Access Your Data

Only authorised matka420 staff with a specific operational need can view account data. We do not share personal details with marketing partners. Payment processors such as UPI networks and Paytm receive only the data required to complete a transaction.

Privacy Policy Questions From Our Account Holders

These are the privacy questions we receive most often from people who hold accounts on matka420 or are considering opening one. If your question is not listed here, reach out via live chat or email and we will respond within 72 hours.

We collect your name, mobile number, email address and the payment method details you register — such as your UPI ID or Paytm handle. Identity verification documents may also be requested if required under applicable law.

We do not sell or share your personal data with advertisers or marketing partners. Payment processors like UPI networks and Paytm receive only the transaction data needed to complete a specific deposit or withdrawal you initiate.

Account data is retained for the period required by applicable Indian law. Payment transaction records follow the statutory retention period for financial data. Once those periods lapse, data is securely deleted from our systems.

Log in to your account, open the Help Centre and submit a data access request, or email our privacy team directly. We confirm receipt within 24 hours and deliver the data package within 72 hours of verifying your identity.

Yes. Submit a deletion request through the Help Centre or via email. We will remove personal data that is not required to be retained under Indian financial or legal obligations and notify you once the deletion is complete.

Session cookies are required for login and account functions. Analytics cookies are optional and can be declined in your browser settings without affecting your ability to deposit via UPI, browse the lobby or withdraw funds.

This policy applies to all accounts where local law permits access to the platform. Access and the data rights described here depend on local law in your region. Check whether use is permitted in your area before opening an account.

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